Virtual Laneway
About Me.
Hi I’m Shannen 👋🏻
the face & heart behind Virtual Laneway!
My Passion is to help small business owners to transform from overwhelmed & anxious to organized & thriving! I offer a range of services designed to eliminate the stress of the day to day & give you the opportunity to focus on your strengths, take back your time & say goodbye to burnout!
I spent the better part of 10 years as a Manager to a boutique Day Spa - managing staff, clients, admin, marketing, performing treatments, branding and much, much more. Through this position I developed a deep appreciation for the behind-the-scenes of business and learned that the term "it takes a village" really does ring true in business! Working a 40+ hour work week, spending quality time with family & friends, living a healthy lifestyle mentally & physically whilst also trying to have a little bit of "You Time"? It's damn near impossible!
This is why I created Virtual Laneway! To provide support to business owners, allowing you to create space in your life to THRIVE and say goodbye to BURNOUT!
Let's get to know each other! Book a no obligation discovery call to discuss how I can help you shut out the noise, focus on what lights you up and grow your business to new heights! 👇🏻
Services
Business & Admin Support
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Inbox Set Up & Management
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Customer Management/Support
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Calendar Support/Booking System Management
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Client notes/Data Entry
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Quote and invoice management
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Client Journey Automation
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Software and program research
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Roster Management
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Document Creation
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Reporting
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Budget Creation
Design & Creative Support
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Website Management
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Email Marketing Campaign Management
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SMS Marketing Campaign Management
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Shopify Management
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Online Store Management
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SEO Management
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Google Ads Management
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Marketing Material Design & Creation
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Blog Creation & Scheduling
Social Media Support
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Content Creation/Design
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Caption Creation
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Keyword Research
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Hashtag Research
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SEO Management
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Content Scheduling
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Community engagement
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Page Optimisation
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Strategy Creation
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Analytic Reporting